It’s possible that because we have been there our heart resides with Small and Medium Businesses. We understand there is no time and it has to work, but the cost must also be kept reasonable. We know that success is possible only if we have the competitive edge over the big guys out there. Small business communications are the best place to start.
Online self-care
Cut down your support cost and create a better experience for your customers with PBXware’s online self-care portal. Through the online self-care portal, users can access their personal dashboard and reports, check their voicemails, make changes to Enhanced Services such as Caller ID, Do Not Disturb, Call Forwarding, and more.
Comprehensive Role-Based Management
System administrators are able to create groups and users’ permissions in order to delegate the administration of PBXware. Users are grouped by Administrator, Site Admin, Operator, Manager, and Other Custom Groups. In addition to limiting the scope of changes that can be made by different Groups, System administrators can transfer management responsibility to individual Tenant owners.
