A sophisticated and comprehensive list of features make it easy for your customers to contact you and presents a professional and polished company image while your team is conducting business on the go.
| 3-Way Calling | Add a third person to your two-way call to instantly create a 3-way conference call. |
| Anonymous Call Block | Stops callers who block their Caller ID from ringing your phone. |
| Call Continuity | Never have a VoIP service interruption – even if you lose power or the internet. |
| Call Forwarding | Forward your calls based on a customizable set of rules. |
| Call Park | You can “park” a call in the cloud so other employees can pick up the call. A parked call can be picked up by any extension in your organization. |
| Call Screening | Know who’s calling before you answer. Send call to voicemail or transfer before you speak to the caller. |
| Call Transfers | Transfer calls easily. |
| Call Waiting | Call Waiting allows callers to reach you even when you are on the phone with another call. |
| Caller ID | With Caller ID, you can identify who’s calling before you pick up the phone. |
| Caller ID Blocking | Block (and unblock) your Caller ID on outgoing calls. |
| Conference Bridge | Hold your conference calls right from your phone at no charge. |
| Direct Phone Number | Each extension includes its own unique direct inbound dial (DID) telephone number. Choose your number from any of the available rate centers and area codes within those centers, regardless of where your phone will be physically located. |
| Directory Assistance | Gather information from listings. |
| Do Not Disturb | When you need quiet time to finish a project, put your telephone in DND to automatically forward calls to voicemail. |
| Dynamic Caller ID | Set any phone number on your account as your caller ID. |
| Emergency Assistance | Set an address for individual extensions or your entire account so that responders know where to send help in the event of an emergency. |
| End User Portal | Administrators and users configure and manage their own business VoIP service through an easy-to-use web interface. |
| Follow Me | Calls can be forwarded to multiple numbers that ring in a designated sequence. |
| Group Call Pickup | Group Pickup (or Group Call Pickup) lets employees answer incoming calls for other group members. |
| Group Intercom Paging | Group intercom paging is useful for making real-time announcements to a department, team or work area using the intercom feature on your Polycom phones. |
| International & Directory Assistance Block | Block directory assistance and international calls. |
| Internet/Paperless Fax | Internet Faxing is a personal online faxing service included with each extension. You can send and receive online faxes from any computer. |
| Multiple Devices in One Extension | Register up to three devices on one extension. |
| Network Availability Number | Forward your calls to a number of your choice in case the power goes out. |
| Never Miss a Call | Customize VoIP call settings so you always stay connected no matter where you are. |
| Ring Lists | Direct your incoming calls to the extensions of your choice. |
| Shared Line Appearance | Monitor the extensions of others on your account and pick up or park those calls as desired. |
| Simultaneous Ring | Configure your cell phone or other phone to also ring as call comes in. |
| Unlimited Calling | Using VoIP business phone service for calling substantially reduces your phone bills. |
| Virtual Extensions | A Virtual Extension is an extension not associated with a physical telephone. It’s great for information-only mailbox announcements such as addresses, driving directions and business hours. |
| Voicemail | Use our powerful business-class voicemail feature to view and listen to your voicemails online, have them delivered to your email box, or access them by phone. |
| Voicemail to Email | Your voicemails are delivered right to your email box as audio files so you can listen to them right away. |
